FOR PRACTICES, CLINICS & FACILITIES · REFERRAL LINE [PHONE NUMBER] · SECURE FAX [FAX NUMBER]PATIENTS: [PHONE NUMBER]
MeridianSpecialty & LTC PharmacySend a referral
HOW WE WORK

From your prescription to the patient’s dose — and back around.

Here’s every step, who owns it, and what your office actually has to do. (Short answer: not much.)

PRESCRIPTIONDOSENEXT DOSE ↺
01

Intake

The referral lands with a named coordinator the same day.

WE DO
  • Log the referral and assign an owner
  • Confirm patient details and diagnosis
  • Flag anything missing — once, in one request
YOUR OFFICESend the prescription by e-Rx or secure fax, with the last note if you have it.
02

Benefits & prior authorization

The part that eats your staff’s afternoons.

WE DO
  • Check whether it falls under the pharmacy or medical benefit
  • Complete the correct PA form
  • Submit to the right part of the plan
  • Follow up until there’s a decision
  • Appeal if denied
YOUR OFFICEAnswer a clinical question or send a chart note if the plan asks. We tell you exactly what’s needed.
03

Patient coordination

We reach the patient so you don’t have to.

WE DO
  • Explain what’s happening and why
  • Resolve copays and assistance
  • Confirm the appointment date with you
YOUR OFFICENothing, unless you want to be looped in.
04

Delivery to your office

For clinician-administered medications, the dose is at your office, for that patient, before the visit.

WE DO
  • Obtain the medication
  • Label it for the patient and schedule delivery to your office
  • Confirm receipt with your staff
YOUR OFFICEReceive it and give the dose.
05

The next dose

This is where most pharmacies stop. It’s where we start again.

WE DO
  • Track the next due date
  • Start re-authorization before it lapses
  • Schedule the next delivery around the next appointment
  • Follow up on missed appointments
YOUR OFFICEKeep seeing your patient. We keep the medication moving.
WHO OWNS WHAT

One column is mostly empty. That’s the point.

TASKYOUR OFFICEMERIDIAN
Write the prescriptionYES—
Verify benefits—YES
Complete & submit prior authorization—YES
Supply clinical notes if requestedIF ASKEDWE REQUEST
Follow up with the plan—YES
Appeal a denialSIGNYES
Reach the patient & resolve cost—YES
Get the medication to your office—YES
Status updates—YES
Line up the next dose—YES
KEEPING YOU INFORMED

Updates the way your office already works.

Tell us who should hear what, and how. We’ll match it — and every referral has a named person on our side.

APhoneA direct line to the coordinator who owns your referrals.
BSecure faxStatus sheets and requests in the format your staff already files.
CSecure messagingShort updates as things move — [PLATFORM].
DProvider portalEvery open referral and its status in one place — [IF AVAILABLE].

Send the prescription. We’ll handle the rest.

Send a referral